Reception service / concierge
-Welcome to incoming guests
- Fulfill any concerns and special requests of the guests
- Provide information and recommendations, eg for restaurants and sights
- Gaining and opening up new guest circles
- Establishment and maintenance of a network of relevant contacts
- Supervision of the hotel lobby as well as the limousine and luggage service
- Organization of restaurant reservations, transfers, plane tickets, sightseeing tours,
Concert tickets, etc.
- Deliver gifts and messages to guests
- Support for the reception, eg operation of the telephone exchange, check-in and check-out